Privacy Policy

Last updated: July 2026

Dr. Deepika Gupta Homoeopathy Clinic ("we," "us," or "our") operates this website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a consultation request.

1. Information We Collect

We collect the following information only when you voluntarily submit it through our consultation booking form:

• Full Name — to address you during follow-up
• Phone Number — to contact you for appointment scheduling

We also automatically collect non-personal information through Google Analytics and Google Tag Manager, including:

• Browser type and device information
• Pages visited and time spent on the website
• Referring URL and IP address (anonymised)

2. How We Use Your Information

Your personal information is used solely for the following purposes:

• To contact you and schedule your consultation appointment
• To respond to your enquiries via phone or WhatsApp
• To improve our website experience and ad performance

We do not use your data for marketing emails, newsletters, or promotional messages unless you explicitly opt in.

3. Data Storage & Security

Your submitted data is stored securely in Google Sheets, which is protected by Google's enterprise-grade security infrastructure. Access to your data is limited to authorised clinic staff only.

We implement reasonable security measures to protect your information from unauthorised access, alteration, or disclosure.

4. Third-Party Services

We use the following third-party services that may collect data as described in their respective privacy policies:

• Google Analytics / Google Tag Manager — for website analytics and ad conversion tracking. Google Privacy Policy
• Google Sheets — for storing consultation form submissions
• Google Maps — for displaying clinic locations
• WhatsApp (Meta) — for direct patient communication. WhatsApp Privacy Policy

We do not sell, rent, or share your personal data with any other third parties.

5. Cookies

Our website may use cookies through Google Analytics and Google Tag Manager to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: